Privacy Policy for Chart AI - Technical Analysis App
This Privacy Policy describes how Chart AI - Technical Analysis App (“Chart AI,” “We,” “Us,” or “Our”) protects your privacy when you use our services (“Services”), including this website, the Chart AI mobile application (“App”), and related tools.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO ALL OF THE TERMS,
PLEASE DO NOT USE THE CHART AI SERVICES.
This Privacy Policy, together with our Terms of Service, applies to information collected during your use of Chart AI services. For the purposes of this Privacy Policy, “personal information” means information that identifies you personally,
either alone or combined with other information available to us. It does not include technical, device, or usage information that cannot identify you personally, nor does it include aggregate or anonymized information.
Information We Collect
We respect the privacy of every individual who uses our Services. Below are the types of information we collect:
1. Personal Information You Provide: When registering for an account or contacting us, you may provide your name, email address, username, and other details. You may also voluntarily share information about your usage preferences
and settings within the App.
2. Technical Information:
• Log Data: We collect data about your interactions with the App, including your IP address, browser type, device type, and activity timestamps.
• Device Data: Information about your device, such as operating system, screen resolution, and app usage patterns.
• Cookies: We use cookies to enhance your experience and analyze usage data. See “Cookies” below for more details.
3. Service Data: For certain app functionalities, such as generating technical analysis reports, data input by the user may be temporarily processed on our secure servers.
Cookies
Cookies are small data files stored on your device. We use cookies to:
• Remember your login status.
• Analyze user behavior to improve our services.
• Customize the user experience.
You may control or delete cookies via your browser settings. However, disabling cookies may affect your experience with the Services.
How We Use Your Information
We use the information we collect to:
• Provide and improve our Services.
• Process user requests and transactions.
• Communicate with users about updates, features, and promotions.
• Customize the App experience based on user preferences.
• Enhance security and troubleshoot issues.
How We Share Your Information
We may share your personal and non-personal information:
• With service providers who assist us in operating and maintaining our Services (e.g., hosting providers, data processors).
• For legal reasons, if required to comply with laws or enforce our policies.
• During a business transfer (e.g., merger, acquisition, or asset sale).
We do not sell your personal information.
Data Security
We use advanced security measures, including encryption and secure transmission protocols, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
Your Privacy Choices
• Modify Information: You can update your personal information and preferences in the App settings.
• Opt-Out of Communications: You can unsubscribe from promotional emails by clicking the “Unsubscribe” link in the email.
• Account Deletion: To delete your account and associated data, contact us at info@chartai.app.
Third-Party Links and Advertisers
The App may contain links to external websites or advertisements. We are not responsible for their privacy practices. Please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@chartai.app.